VERIZON SHUTTING OFF PHONES WHEN CUSTOMERS REFUSE TO SWITCH TO MORE EXPENSIVE PLANS

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Disclosure: I have been a Verizon customer for 11 years and have an unlimited data plan. I’m pissed as hell at them right now.

It seems that Verizon just isn’t making enough money charging double what their competitors charge (hey, it’s the network), now they are shutting off customers’ phones for not switching to more expensive data plans.

Remember the “Unlimited Talk, Text, and Data” plans that Verizon advertised a few years back? Well, some of us switched to Verizon based on that plan, and have found the new plans lacking, so we’ve kept our unlimited plans. Yesterday, Verizon told me it was going to turn off my phone if I didn’t pick a more expensive data plan.

From MacWorld:

Just like AT&T, Verizon isn’t keen on its long time customers holding on to their unlimited wireless data plans. Instead of raising rates like AT&T, however, Verizon is telling customers that have to switch to a capped data plan or face having their phone disconnected.

Verizon says it’s targeting out of contract customers who routinely use more than 200GB a month. Company spokesperson Kelly Crummey clarified what’s happening in a statement to Ars Technica saying,

Because our network is a shared resource and we need to ensure all customers have a great mobile experience with Verizon, we are notifying a small group of customers on unlimited plans who use more than 200GB a month that they must move to a Verizon Plan by February 16, 2017.

So if you’re like me, a smaller bill on a less robust network may be looking mighty fine right about now.

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Does this announcement by Verizon make you more likely to switch to another carrier, or are you happy with Verizon?

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